?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.relation=http%3A%2F%2Fwww.badankebijakan.kemkes.go.id%2Frepositori%2Fid%2Feprint%2F1952%2F&rft.title=Kepuasan+Pasien+Askes+terhadap+Kinerja+Dokter+Keluarga+di+Malang+-+Jawa+Timur&rft.creator=Rahanto%2C+Sugeng&rft.subject=W+84-85.5+Health+Services.+Patients+and+Patient+Advocacy&rft.description=As+health+services+at+primary+level%2C+the+program+of+family+doctors+has+been+started+since+1996+in+some+regencies+and+municipalities.+Conducted+by+PT+Askes+(health+insurance)+and+family+doctors+themselves+through+mass+media+and+direct+communication+to+community+and+a+number+of+institutions+in+order+to+improve+the+utilization+of+the+services.+However%2C+the+performance+of+family+doctors+needs+further+assessment.+In+fact%2C+the+assessment+of+community+satisfaction+was+very+important+to+demonstrate+the+performance+of+family+doctors+program.+++++++The+aim+of+this+study+was+to+assess+the+utilization+and+satisfaction+of+family+doctor+program+by+PT+Askes+(health+insurance)+members.+The+research+was+a+cross-sectional+study+and+was+done+in+2003.+The+study+took+the+location+at+Malang+Regency+and+Malang+Municipality%2C+East+Java+Province.+++++++Result+of+the+study+has+indicated+that+community+participation+in+family+doctors+was+tend+to+improve+as+the+result+of+promotion+efforts+conducted+by+PT+Askes+(health+insurance).+However%2C+the+promotion+from+health+centers%2C+mass+media%2C+and+radio%2C+was+still+very+low.+The+result+of+the+study+would+recommend+that+family+doctor+program+needs+to+be+strengthened%2C+including+promotion+methods+of+family+doctors+and+the+programs+for+curative+and+preventive+efforts%2C+so+family+doctors+could+develop+a+more+effective+communication+with+the+community+and+could+conduct+a+kind+of+health+community+development+in+their+coverage+area.&rft.publisher=Pusat+Penelitian+dan+Pengembangan+Sistem+dan+Kebijakan+Kesehatan&rft.date=2008&rft.type=Monograph&rft.type=NonPeerReviewed&rft.identifier=++Rahanto%2C+Sugeng++(2008)+Kepuasan+Pasien+Askes+terhadap+Kinerja+Dokter+Keluarga+di+Malang+-+Jawa+Timur.++Project+Report.+Pusat+Penelitian+dan+Pengembangan+Sistem+dan+Kebijakan+Kesehatan.+++++