ABSTRACT Balanced Scorecard performance measurement (financial perspective, customer perspective, internal business perspective, and learning and growth perspective) offers a more thorough and comprehensive evaluation in a public organization such as a hospital. The object of this study was the Department of Pharmacy of RSOD X. This study was descriptive non-experimental. The data were obtaine…
Background: Act Number 36 of 2009 on Health states that the government has the responsibility to regulate the planning, procurement, empowerment, and control/ing of the quality of health workers in performing health care in lndonesia. Meanwhile the Government Regulation Number 51 of 2009 requires that the practice of pharmacy must be done by pharmacist and one of the health facilities conduetin…
Medication eror adalahkejadian yang menggunakan pasien akibat penanganan yang dilakukan oleh tenaga kesehatan (human error) yang sebetulnya dapat dicegah Medication error dapat diklasifikasi menjadi dispensing errors and administration erroes. Penyebab ledication error antara lain komunikasi yang kurang bai, baban kerja sistem distribusi dan peran tenaga farmasi belum maksimal. Telah dilakukan …
Decree of Pharmaceutical Care Standards in Pharmacy (PCSP) has been issued by ministry of health to improve the professionalism on handling pharmaceutical care. The aims of this study is to know implementation of PCSP, especially on drug information, drug counselling, drug use monitoring, home caring; as well as to identify the need for trainingfor the pharmacists. A cross sectional study has b…